COMPUTER PROBLEM REPORT FORM
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Instructions:
Please fully describe the problem your computer is
experiencing by answering the following 24
questions. These questions are designed to guide
you step-by-step through the same process as would
be followed by your system administrator. Take as
much time as you need. When done, submit your
problem report by mailing it to sysadmin.
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Response information (important):
Name: (optional)
Email: (required)
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1. Describe your problem:
2. Now, describe the problem accurately:
3. Speculate wildly about the cause of the problem:
4. Problem Severity: Minor Minor Minor Trivial
5. Nature of the problem: Locked Up Frozen Hung Shot
6. Is your computer plugged in? Yes No
7. Is it turned on? Yes No
8. Have you tried to fix it yourself? Yes No
9. Have you made it worse? Yes No
10. Have you read the manual? Yes No
11. Are you sure you've read the manual? Yes No
12. Are you absolutely positively sure you've read the manual? Yes No
13. Do you think you understood it? Yes No
14. If 'Yes' then why can't you fix the problem yourself?
15. How tall are you? (example: 5'11")
16. Are you above this line? ________________________ Yes No
17. What were you doing with your computer at the time the problem
occurred?
18. If 'nothing' explain why you were logged in.
19. Are you sure you aren't imagining the problem? Yes No
20. How does this problem make you feel?
21. Tell me about your childhood.
22. Do you have any independent witnesses to the problem? Yes No
23. Can't you do something else, instead of bothering me? Yes Yes
24. And just WHAT in the HELL do YOU expect ME to do about it???